Terms and Conditions

Last Updated: October 25, 2025

Welcome to WSG Shop (Wong Sanguan Shop). By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Introduction and Acceptance

These Terms and Conditions govern your use of store.wongsanguan.com (“Website”) and all services provided by WSG Shop (“we,” “us,” “our”). By placing an order or using our Website, you accept these terms in full.

2. Use of Website

You must be at least 18 years old to make purchases
You agree to provide accurate and complete information
You are responsible for maintaining the confidentiality of your account
You agree not to misuse our Website or services
We reserve the right to refuse service to anyone for any reason

3. Products and Services

All products are subject to availability
We reserve the right to limit quantities
Product descriptions and images are as accurate as possible but may vary
We guarantee all products are genuine and from authorized sources
Prices are subject to change without notice
We reserve the right to discontinue products at any time

4. Pricing and Payment

All prices are in Thai Baht (THB) and include applicable VAT
Payment must be received before shipping
We reserve the right to correct pricing errors
If a pricing error occurs, we will contact you before processing
Promotional codes and discounts are subject to terms and may be revoked

5. Orders and Fulfillment

Order confirmation does not guarantee availability
We reserve the right to cancel orders for any reason
You will be notified if an order cannot be fulfilled
Order modifications must be requested within 2 hours of placement
Once shipped, orders cannot be modified

6. Shipping and Delivery

Delivery times are estimates and not guaranteed
We are not responsible for delays caused by courier services
Risk of loss passes to you upon delivery
You must inspect packages upon delivery
Claims for damaged or missing items must be made within 48 hours

7. Returns and Refunds

Returns are governed by our Return & Exchange Policy
Items must be returned within 7 days of delivery
Refunds are processed to the original payment method
Shipping costs are non-refundable unless item is defective
We reserve the right to refuse returns that don’t meet our policy

8. Intellectual Property

All content on our Website is protected by copyright and trademark laws
You may not use our content without written permission
Product images and descriptions may not be reproduced
Our logo and branding are registered trademarks

9. Limitation of Liability

We are not liable for indirect or consequential damages
Our liability is limited to the purchase price of the product
We are not responsible for damages from product misuse
We are not liable for delays or failures outside our control

10. Privacy and Data Protection

Your use of our Website is also governed by our Privacy Policy. We collect and process personal information in accordance with Thai data protection laws.

11. Governing Law

These Terms are governed by the laws of Thailand. Any disputes shall be resolved in Thai courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our services constitutes acceptance of any changes.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: service@wongsanguan.com

By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.