Contact Us

Contact Us

We’re here to help! If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our customer service team.

Customer Service

Email: service@wongsanguan.com

Response Time: We typically respond within 24 hours during business days (Monday-Friday)

How Can We Help You?

Before Ordering:

• Product information and availability
• Sizing and specifications
• Pricing and promotions
• Payment options

After Ordering:

• Order status and tracking
• Delivery inquiries
• Returns and exchanges
• Refund status

General Inquiries:

• Account issues
• Website technical problems
• Suggestions and feedback
• Partnership opportunities

What to Include in Your Message

To help us assist you more quickly, please include:

• Your order number (if applicable)
• Product name or SKU
• A detailed description of your question or issue
• Any relevant screenshots or photos

Other Ways to Get Help

• Check our FAQ page for quick answers to common questions
• Visit How to Shop Online for step-by-step ordering instructions
• Review our Shipping & Delivery information
• Learn about our Return & Exchange Policy

We value your business and strive to provide excellent customer service. Thank you for choosing WSG Shop!